Job: Customer care IT system Project manager

We are looking for a “Customer care” IT system Project manager (Contract)

She/He will design, manage the development, integration and deployment of DizzitUp’s multi-countries, multi-channel (web, voice call, SMS, USSD, e-mail and social media) “Customer care” integrated system that will let prospects and customers to:

• Discover our offers and solutions
• Subscribe/Buy them
• Manage their services
• Request for help

Experiences/Knowledge required :

• Corporate Customer care IT project management
• Customer care, Messaging center platforms
• Telecommunications VAS platforms (SMS, USSD, IVR & Call center)
• Software architecture & integration
• IT project budget definition and management
• Sub-contractors & remote developers management
• Minimum of 3 years IT project management

We value PM who have real experience in integrating and deploying a full Customer care system around industry standards cloud services like Slack, Hubspot, Salesforces or Zendesk.

Interested in ? Please apply here !